Today's Hard|Forum Post
Today's Hard|Forum Post

Friday May 19, 2017

Apple: Exploding Headphones Not Our Fault

If your wireless Beats blow up, you are probably out of luck: Apple has announced that they will not offer any compensation to the lady whose headphones "exploded" earlier this year. The fault lies entirely with her, they claim, as she used third-party batteries. Wait, aren’t all batteries technically "third party" in this case? And assuming her statement is accurate, the packaging or documentation doesn’t specify what brands should be used.

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The woman, who wishes to remain anonymous, was napping on a Beijing to Melbourne flight in February when she was awoken by the sound of an explosion and a burning sensation on her face. "Our investigation indicated the issue was caused by a third-party battery," an Apple representative said in a statement issued by the woman's lawyers on Friday. The woman, whose face, hands and hair were burned, had sought to be reimbursed to replace her headphones and several items of ruined clothing. She says she bought the headphones duty-free in 2014 and the AAA batteries in Australia. She says she was extremely disappointed with Apple's decision.