Thursday December 29, 2016

Charter Continues To Charge Wildfire Victims For Service They Don’t Have

The one thing you can always count on from your internet service provider is that your bill will always be on time, regardless whether or not you have service....or a house for that matter. frown

Charter cable and internet customers in Tennessee who recently lost their homes to wildfire say the pay-TV giant, which recently merged with Time Warner Cable, is continuing to charge them for services that they can’t possibly access, and to return equipment that no longer exists. The Knoxville News Sentinel reports that it’s not just the burned-down homes that are racking up Charter bills; some homes that survived last month’s wildfire are being charged for cable and internet even though the company has yet to restore service.