Monday November 14, 2016

Woman Drives To Uber HQ To Get Account Issue Resolved

The strangest thing about this story is the fact that the only way to contact Uber is via email. No contact number, no live chat and no customer service reps at either of its offices in California. That just seems really odd to me.

Instead of waiting for emailed responses, she decided to drive from Marin to Uber headquarters in San Francisco to get her answers. She hadn’t realized, however, that there were no customer service representatives at HQ, and said she was told to go to the company’s Daly City office. She eventually drove to that location, where she was told that the office was only for drivers.