Wednesday October 12, 2016

FCC Sees Large Spike In Verizon Wireless Complaints

According to this article, the Federal Communications Commission has received a huge spike in customer complaints regarding unexplained increases in the amount of data being used. How many people have complained? Well, there were more complaints in September than there were in the first eight months out of the year combined. That alone tells you something is definitely wrong.

In September, customers filed 2,079 federal complaints against Verizon Wireless over billing. That's more complaints against Verizon in one month than had been filed in the first eight months. Customers submitted a total of 1,442 complaints through Aug. 31, or an average of 180 a month, according to the Federal Communications Commission, which regulates cellphone carriers.