Today's Hard|Forum Post
Today's Hard|Forum Post

Friday June 10, 2016

Time Warner Cable Misleads Consumers About Its Internet Speeds

In the wake of its acquisition of Time Warner Cable, New York's attorney general has sent a letter to Charter calling for the company to "clean up Time Warner Cable's act." The AG called Time Warner Cable's performance "abysmal" compared to other Internet providers.

What we have seen in our investigation so far suggests that Time Warner Cable has earned the miserable reputation it enjoys among consumers," the letter reads. "Overcoming this history will require more than a name change; it will require a fundamental revolution in how Time Warner Cable does business and treats its customers." (As a result of this year's acquisition, Time Warner Cable, Charter and Bright House Networks will be collectively called "Spectrum.")