Friday May 27, 2016

Health Providers Spill Patient Secrets On Yelp

If you write a negative review about a doctor or dentist on Yelp, you better watch out, they could respond by spilling your secrets on the internet. Who cares if they aren't supposed to? Breaking the law, libelous statements and lawsuits are all fair game in a Yelp review. wink

Health professionals are adapting to a harsh reality in which consumers rate them on sites like Yelp, Vitals and RateMDs much as they do restaurants, hotels and spas. The vast majority of reviews are positive. But in trying to respond to negative ones, some providers appear to be violating the Health Insurance Portability and Accountability Act, the federal patient privacy law known as HIPAA. The law forbids them from disclosing any patient health information without permission.