Friday May 20, 2016

Google’s New Chatbot Won’t Shut Up

Does anyone really use chatbots like this? Siri was fun for about 20 minutes, Microsoft's chatbot was great...but only AFTER it went crazy. Who knows, give it another decade and we might have useful chatbots.

Conversational user interfaces aren’t a new idea; computer scientists have been experimenting with the technology for decades, but they’ve found new life in virtual assistants like Apple’s Siri and chatbot-inhabited messenger apps like Facebook Messenger. When they work well, they can answer questions, schedule meetings, check your bank balance, and even pay your rent. The potential is enormous. But if Siri has ever given you directions to someplace you didn’t ask for, or Echo has told you it couldn’t answer your question, you’re familiar with the challenges.