Today's Hard|Forum Post
Today's Hard|Forum Post

Saturday April 23, 2016

Consumer Complaints About Broadband Caps Are Soaring

This article shines a light on Comcast, which is being accused of protecting legacy TV revenues from Internet video with its new pricing plans.

Consumer complaints to the Federal Communications Commission about broadband data caps rose to 7,904 in the second half of 2015 from 863 in the first half, notes a new report by the Wall Street Journal. The Journal filed a Freedom of Information Act request with the agency to obtain the data on complaints, which have spiked as a growing number of fixed-line broadband providers apply caps and overage fees to already pricey connections. According to the Journal, the FCC has received 10,000 consumer complaints about data caps since 2015.