Today's Hard|Forum Post
Today's Hard|Forum Post

Monday January 18, 2016

Tidal Is Charging Ex-Customers $19.99 For No Reason

Any of you guys cancel your Tidal service only to be mysteriously billed $20 in the last day or so? The company is handing out free 90 day premium access as compensation for the screw up but even that seems to have automatic renewal attached to it. frown

Tidal, Jay Z's streaming music service, has been hitting some consumers with false charges over the last 24 hours. I know because I'm one of them آ— and I cancelled Tidal several months ago. This morning I noticed a $19.99 charge on my credit card, which is how much the company's lossless / hi-fi subscription costs per month. A few hours later, Tidal sent along an apologetic email and let me know that the money would be refunded within a few business days.