Friday September 25, 2015

Man Hit With $2M Cellphone Bill

Dear customer,

An unfortunate $2,156,593.64 error on your bill caused us to send you to collections. You know, because normal people always rack up phone bills in the millions.

Sincerely, your friends at Verizon

"We have apologized to an Oregon customer for a programming error in an automated voice response system," Verizon said in a statement. "The error caused him to receive an incorrect voice message that he owed $2 million on his bill. We are correcting the error now and have resolved the issue to his satisfaction."

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