Today's Hard|Forum Post
Today's Hard|Forum Post

Tuesday December 30, 2014

Consumer Satisfaction Hits Three Year Low

According to this report from the American Customer Satisfaction Index, customer satisfaction in this country is at its lowest level since 2011.

"The US economy needs more consumer demand to shake off these seemingly persistent doldrums," says Claes Fornell, ACSI Chairman and founder. "Low interest rates, some inflation and wage growth would all help, but consumers also need a reason to buy. Their satisfaction matters not only to them as individuals, but for the economy as a whole."