Today's Hard|Forum Post
Today's Hard|Forum Post

Thursday September 18, 2014

Does Silicon Valley Have A Contract-Worker Problem?

How does a company that raised $40 million in venture-capital funding pay homeless people $19 per house to clean them? Maybe we should ask Uber, Washio, Shyp and others.

To explain why it's possible for a cash-flush tech start-up to have homeless workers, it helps to know that the man I hired through Homejoy wasn't a Homejoy employee at all. That's because Homejoy doesn't employ any cleaners آ— like many of its peer start-ups, it uses an army of contract workers to do its customers' bidding. To hear Homejoy tell it, it's simply the digital middleman that allows people seeking home-cleaning services to find people willing to do it.