Today's Hard|Forum Post
Today's Hard|Forum Post

Saturday December 28, 2013

UPS And FedEx Buckled Under Holiday Load

Is your Christmas gift still in another state? Or worse, lost altogether? Don't feel bad, you are not alone. Good luck trying to get a refund on your shipping, UPS and FedEx don't care. There is some good news though, companies like Amazon, Walmart and Groupon are handing out refunds and coupons.

While these companies insist that the vast majority of packages were delivered by their promised December 24th deadline, a small portion did not make it in time to be placed under the tree on Christmas morning. Both the delivery companies and retailers are working to repair the damage, but the writing may be on the wall for 2014. The deadline for Christmas orders will undoubtedly be earlier next year, but the more immediate problem will be making things right with consumers this year.