Today's Hard|Forum Post
Today's Hard|Forum Post

Monday December 31, 2012

Microsoft Gives Free Month For Xbox Live Outage

Major Nelson has posted an update to the Xbox Live outage story we posted over the weekend. The service was back up and running a day after the outage and the company credited all those affected with a free month of service.

We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again.