Today's Hard|Forum Post
Today's Hard|Forum Post

Wednesday August 08, 2012

Apple Suspends Over-the-Phone Password Resets

Apple has ordered its support staff to stop processing over the phone password reset requests so that people don't get HONAN-HACKED.

An Apple worker with knowledge of the situation, speaking on condition of anonymity, told Wired that the over-the-phone password freeze would last at least 24 hours. The employee speculated that the freeze was put in place to give Apple more time to determine what security policies needed to be changed, if any.