Today's Hard|Forum Post
Today's Hard|Forum Post

Tuesday July 17, 2012

Microsoft Statement on EU Browser Choice Screen Compliance

Under a December 2009 decision of the European Commission, Microsoft is required to display a "Browser Choice Screen" (BCS) on Windows PCs in Europe where Internet Explorer is the default browser.

We have fallen short in our responsibility to do this. Due to a technical error, we missed delivering the BCS software to PCs that came with the service pack 1 update to Windows 7. The BCS software has been delivered as it should have been to PCs running the original version of Windows 7, as well as the relevant versions of Windows XP and Windows Vista. However, while we believed when we filed our most recent compliance report in December 2011 that we were distributing the BCS software to all relevant PCs as required, we learned recently that we’ve missed serving the BCS software to the roughly 28 million PCs running Windows 7 SP1.

While we have taken immediate steps to remedy this problem, we deeply regret that this error occurred and we apologize for it.

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