Friday December 30, 2011

FCC Looking Into Verizon’s $2 ‘Convenience Fee’

Holy cow, that was quick! Hopefully a FCC investigations gets Verizon reverse this lame policy. Rumor has it that Verizon is already talking about scrapping the fee after a wave of negative customer feedback.

Verizon's method for motivating customers to pay up -- in the form of a $2 convenience fee -- isn't sitting so well with consumers, or the FCC. A Federal Communications Commission official confirmed that the fee hasn't gone unnoticed, saying "on behalf of American consumers, we're concerned about Verizon's actions and are looking into the matter."

Ongoing Discussion