Today's Hard|Forum Post
Today's Hard|Forum Post

Tuesday October 18, 2011

Mobile Carriers to Offer Free Usage Alerts

I'll bet that lady with the $200,000 phone bill could have used this.

The FCC has pushed for mobile carriers to cut down on so-called "bill shock," unexpected increases in customers' monthly bills, since May 2010. Some mobile customers have complained of unexpected charges in the thousands of dollars in recent years, said Julius Genachowski, the FCC's chairman. The new CTIA guidelines are a "big win for consumers," Genachowski said at a press conference.