Today's Hard|Forum Post
Today's Hard|Forum Post

Friday September 23, 2011

Vizio Tells Owners Their TVs Are Un-Repairable

So the backlight on your one year old $1,900 HDTV goes out...what do you do? If its a Vizio TV, there is nothing you can do...it is un-repairable . What the hell does that mean?

Late Thursday night, after this article was published, Vizio responded . The spokesperson did not honor our request for an explanation as to why Vizio calls a bad backlight(s) un-repairable (other companies repair sets with the same defect) nor did they provide us with the list of un-repairable Vizio TV models and their associated defects we requested. Instead they made a response regarding defective panels, although we never inquired about panel defects.

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