Today's Hard|Forum Post
Today's Hard|Forum Post

Saturday July 09, 2011

Dell Faces Renewed Scope on Class-Action Lawsuit

Dell’s ongoing legal battles with consumer-rights firm Hagens Berman has been expanded to cover a myriad of failed hardware components on the Optiplex computer. The failure rate for this Dell model has been rated at 97% according to an internal document from Dell.

Documents from that case, unsealed in November of last year, showed that Dell not only knew of the problems, but had ranked customers by importance when deciding whether their faulty systems would be replaced.