Today's Hard|Forum Post
Today's Hard|Forum Post

Tuesday June 21, 2011

Comcast To Shorten Cable Repair Time Windows

Comcast has announced that repair time windows are being cut down to 2 hours. At least that way you'll have only waste two hours (instead of the regular 10a - 7p crap) when no one from the company shows up to fix your stuff. wink

Comcast, based in Philadelphia, will shorten its cable repair and installation windows in all markets from as much as four hours to two hours or less by 2012. The largest U.S. cable operator is using new dispatch technology and equipping all technicians with laptops and handheld devices to guarantee on- time arrival within the shorter windows, Chief Executive Officer Brian Roberts said.