Monday December 19, 2016

T-Mobile Workers Accused Of Selling Unwanted Services

There sure is a lot of this stuff happening lately. If it's not banks opening accounts in your name its computer stores scamming...errr, I mean scanning your computer for non-existent viruses. frown

The group found that some workers said they felt pressure to add insurance, phone lines and other services that customers didn’t explicitly ask for to meet sales targets and earn commission payments. The findings were based on a review of consumer complaints collected by the Federal Trade Commission, a consumer protection agency, interviews with workers and online surveys of people who identified themselves as T-Mobile employees and customers.