Samsung Pulls Ahead of Apple in Consumer Satisfaction

According to a new report just released by ACSI, Samsung has surpassed Apple in smartphone satisfaction among American consumers. The two corporations have a history of competition for the best in satisfaction when rated by actual owners of their smartphones.

Consumers in America may be more satisfied with Samsung, but Apple is still at the top of their game, especially after a 10 percent jump in market share following its iPhone 6 launch in late September.

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