Car Dealers Trying To Find Ways Around Google

I guess something like this wouldn't be as bad if they just nuked all the reviews instead of arbitrarily removing reviews, or just leaving negative ones.

According to Automotive News, one dealer saw 300 published reviews drop to just 11, another lost 145 reviews, yet another dealer had 400 reviews go "poof" over the course of two days. Google never truly explained its actions, noting that its efforts to remove all "spammy" reviews, like those solicited from customers and written at the dealership, for instance, would mean perfectly legitimate reviews might also be eliminated. That sent hundreds of dealers – especially those who had gone from positive to negative overall ratings – immediately on the hunt for another way to get reviews.

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