Confessions of an Apple Store Employee
Popular Mechanics has an article posted today called Confessions of an Apple Store Employee. While I want to act all "shocked" and stuff, the truth, is this article sounds like it could be describing your average retail store / mall employee.
Its amazing how badly behaved some customers are. I have seen customers have complete meltdowns and get phones exchanged that were like two years old. They scream, cry, curse. And it works. People can be horrible. Sometimes it's like working at McDonald's, with better pay. I've never been treated so badly in my life.
