Is a Recall in the iPhone 4's Future?
CIO asks the question on everyone’s mind, is a recall in the cards for the iPhone 4?
Can Apple afford to wait for iPhone 5? Given the serious problems plaguing iPhone 4, says Enderle, the right answer could be a recall. "Customer loyalty is one of the most valuable and strategic assets they have and wasting that to avoid a needed recall would be penny wise and pound foolish," he says, adding, "No one wants to face Jobs' wrath if they had to actually do one."
