Verizon To Fire Employees Who Try To Save You Money?

Supposedly internal memos have been leaked to the net that say Verizon employees can be reprimanded or terminated for proactively offering blocks on services.

Essentially, we are to upsell customers on the $9.99 25mb/month or $29.99 unlimited packages for customers. Customers are not to be credited for charges unless they ask for the credit. And in cases such as data or premium SMS, where the occurrences may have gone months without the consumer noticing, only an initial credit can be issued."

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