Thursday February 04, 2010

Apple Paying Out 15% On Broken 27-Inch iMacs?

At first it looked like people were getting $300 refunds from Apple for having multiple issues with their 27" iMacs. Turns out that only some people are getting the refunds. Some of those people are getting the refunds and returning the iMacs and other people are getting the refunds and using to cover sales tax and shipping. If you have a faulty iMac, now is probably the time to do something about it.

15%. Cash. So on a $2000 machine, we're talking about a $300 apology straight from Apple customer support. From the handful of reader anecdotes we've received thus far, it sounds like you need to be a repeat iMac returner who's dealt with multiple 27-inch iMacs that have been busted in some way. One reader had multiple yellow screens, then received another new model with broken Bluetooth. He took the 15% and just returned it.

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